Provider Account Policies

Released Shifts Policy

  • Releasing shifts after picking them up impacts staffing continuity.
  • If you release 10 or more shifts in a 30-day period, your account will be reviewed, and you may lose visibility to available shifts or be subject to a 7-Days account deactivation.

Late Pattern Policy

  • Releasing shifts after picking them up impacts staffing continuity.
  • If you are late to 5 or more shifts in a 30-day period, your account will be reviewed, and you may lose visibility to available shifts or be subject to a 7-Days account deactivation.

Do Not Return (DNR) Status

  • Facilities can assign DNR status for any reason.
  • VeeShift does not get involved in the facility's decision to DNR
  • If you receive 4 or more DNRs from facilities, your account will be reviewed and subject to being suspended permanently.

Credential Expiry & Account Holds

  • You must maintain up-to-date credentials on your profile.
  • Failure to upload valid, current credentials by the deadline will result in an account hold until the documents are updated.

Limited Facility Visibility

  • Repeated NCNS, LCs, and shift releases may reduce the number of shifts and facilities you can see or claim on the platform.