VeeShiftVeeShift
VeeShiftVeeShift

Knowledge Hub

Learn about how to use VeeShift effectively

FacilitiesProviders
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Pending Approval

How to review shifts before they're billed: see why each shift is in review, approve it, fix clock-in/out times, or start a dispute. Shifts left 48+ hours are auto-approved.

1 Video

Approved Charges

See approved shifts with signature and charting status, and how to dispute one (whole shift or different hours, plus comment and files). The dispute must be completed within 2 days.

1 Video

Charting Compliance

Make sure every shift is charted. Report a shift as incomplete to recall the provider; they have 24 hours to finish or their account goes on hold.

1 Video

Upcoming, Ongoing & Late Shifts

Know who's coming and who's late: check reconfirmations and ETAs, request a reconfirmation, remove a provider, and see who's working now or running late.

1 Video

Cancelled Shifts

Every cancellation sorted by type: provider released (24+ hrs ahead), late provider cancellations (under 24 hrs), facility cancellations, and shifts auto-cancelled by VeeShift.

1 Video

Completed Shifts

What was worked and the hours: clock times, regular hours and hours worked for today, yesterday or the last 7 days, plus where to check no-call no-shows.

1 Video

PBJ Report & Files

Export your PBJ data in a few clicks: pick a quarter, export the whole table from the ••• menu, then download it from Files.

1 Video

Account Details & Users

Manage your facility account: invite new authorized users, set account preferences, and see your contract terms and account rep.

1 Video

Facility Reviews

See how providers rate your facility: your overall location rating, plus every rating and comment shift by shift.

1 Video

Required Documents

Upload, update and manage facility documents, assigned by role, with a Guide Me video for help.

1 Video

Billing

💡 Learn everything you need to know about how to be a super-user on VeeShift. 📖 Check it out!

1 Article

Calendar Management

Here you can see all Articles related to posting shifts

6 Videos1 Article

Shift Fulfillment Support for Facilities

Explore the tools VeeShift uses to help you fill shifts fast. This section covers Sudden Savior bonuses, urgent rate requests, and strategies to boost visibility and engagement—everything you need to support consistent shift coverage.

1 Article

Worker Management

Mark a provider Do Not Return, and view or download their credentials.

2 Videos

Account Management

Anything related to account management you will find here

3 Videos