Approved Charges

See approved shifts with signature and charting status, and how to dispute one (whole shift or different hours, plus comment and files). The dispute must be completed within 2 days.

Open Approved Charges

Go to Billing, then Approved Charges. Tabs cover Approved Today, Approved Yesterday, and Corrected Shifts.

Signature and charting

Each row shows Signee Title, Signee Name, Signature, and Documented/Charted.

Dispute a worked shift

Choose Dispute Worked Shift. The shift moves to Disputed Shifts. Open it and complete the form:

• Dispute Attendance for the whole shift, such as Person did not work
• Propose new hours when the hours should be different
• Comments are required
• Upload Supportive Files if you have them

Finish the dispute within 2 days. If you do not, it is rejected and the shift is billed.

Once a shift is approved, it cannot be edited. It can only be disputed.