Where's my provider?
Where's my provider?
Real-time ETA updates. Follow them in the app. No need to chase anyone in chats.
A late provider sets their own ETA. If that time passes and they have not clocked in, the VeeShift team is notified and calls them. You then get a live update by push, text, and email.
- Home screen: When a provider is running late, their ETA shows on your home screen.
- Bulletin: Tap View All Posts to see every update.
- Schedule card: The provider's ETA also shows on the shift card.
- Open the shift: Tap the shift and scroll to Running Late. You will see the provider's own ETA, and under it the latest live update from the VeeShift team.
The first ETA comes from the provider. Once that time passes, the VeeShift team steps in, calls the provider, and posts the update. Missed the notification? Open the shift. The latest update is there. Checking it takes about 3 seconds.
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